How to Spa
For the best possible spa experience, we ask that you follow these guidelines.
Arrival Time
We invite all guests to arrive 15-30 minutes prior to your scheduled appointment(s). This will allow you time to relax and enjoy our private men’s and women’s lounge area and steam room. Please note there is a short consultation form for all new guests to complete.
Reservations and Cancellations
We have reserved this time especially for you. In the event that you are unable to keep your appointment(s), please notify us within 24 hours for individual bookings and 48 hours for group bookings to avoid being charged for the scheduled service. There is a 50% charge for cancellations made less than 24 or 48 hours in advance. If you are arriving late for your appointment(s), we will do our best to accommodate the remainder of the treatment, however, original prices will apply. We accept the following methods of payment: Cash, Debit, VISA and MasterCard.
What to Wear and Bring
All guests are provided with a personal locker; however, we suggest that you leave any valuables at home. The Wild Orange spa cannot be responsible for lost or damaged articles. During your treatments at the Wild Orange spa, you will be professionally draped at all times, ensuring your comfort and privacy; if you wish to bring a bathing suit for any hydrotherapy treatments, we invite you to do so, however it is not required.
Steam Room
Our eucalyptus steam room is a great way to unwind before or after treatments. Please note however, that we do not recommend steam room use if you have certain medical conditions such as but not limited to: heart problems, high or low blood pressure, asthma, diabetes, or pregnancy. Speak to your doctor if you have any questions about whether the steam room is right for you.
Facilities
The use of our lounges, steam room and showers are included with all spa treatments. Our facilities are also available for use without a scheduled treatment for $20 per person.
Cell Phones
In consideration of other guests and in order to fully enjoy your time at the spa, we ask that all cell phones and pagers be turned off prior to arrival.
Children
In order to maintain our relaxed and tranquil atmosphere we ask that children not be brought into the spa.
Gratuities
Treatments and Gift Certificates do not include gratuities, 10-15% is standard.
Parking
Free parking is available underground (enter off Mayfair Ave.) and in front of the spa.
Spa Cuisine
Spa lunches are available for your enjoyment for an additional $20 per person upon request. Please inform receptionist when booking.
All treatments, prices and times are subject to change without notice.
The spa environment is not suitable for children or infants.